24/7 Emergency Services

Client Satisfaction Survey

  • Reviewed By: Karen H.
  • Location: Rochester Hills,
  • Was our staff polite, courteous and helpful?
  • Do you feel we sufficiently communicated with you?
  • Was our staff on time for scheduled appointment?
  • How likely are you to recommend us to your friends and family
  • Comment: I feel as if I had not kept calling to checked the status, I would still be waiting to get my floor fixed. The claim was started with PRS on 8/16 - Concraft came 8/27and it took until 10/5 to get flooring installed - to me that was too long for such a small job. I was not home when the contractors actually did the work but, my mother said they were all very nice and courteous. I am very satisfied with the installation. You need to speed it up a little.
  • Overall Rating