Client Satisfaction Survey
- Reviewed By: Karen H.
- Location: Rochester Hills,
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
- Comment: I feel as if I had not kept calling to checked the status, I would still be waiting to get my floor fixed. The claim was started with PRS on 8/16 - Concraft came 8/27and it took until 10/5 to get flooring installed - to me that was too long for such a small job. I was not home when the contractors actually did the work but, my mother said they were all very nice and courteous. I am very satisfied with the installation. You need to speed it up a little.
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Overall Rating
