Client Satisfaction Survey
- Reviewed By: Lindsay P.
- Location: Royal Oak,
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
- Comment: I am writing to commend you on the terrific customer service provided by Concraft, and you in particular. When we refer a client to you, we have every confidence that he or she will be treated with the utmost kindness and respect; that your company's work will be performed proficiently and expeditiously, and that our client will be satisfied with the outcome. As you know, experiencing a loss to one's home and belongings is a highly stressful and emotional situation; therefore, you are reaching out to the people in what may be a very low time in their lives. We are most appreciative of your always prompt and tactful response and will continue to recommend you highly. Thank you for making us look good!
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Overall Rating