Hey [FirstName], this is [Agent_Name] with Concraft calling about the service we performed on [Service_Date].

[Wait for Response]

Perfect, the reason for the call today is because we do value you as a customer and we take pride in ensuring that you are complete satisfied with our services... and to do so I'd like to take about a minutes of your time to ask you a few quick questions about your experience.

[Wait For Response] [Ask Questions From Survey]

Ok and do we have permission to publish your review on our website?

(Wait For Response)

Hey Well [FirstName], Thank you so much for your time today. This really helps us to provide the best possible experience for our customers.

Also, I do want to send you a small thank you through an email. Could you verify it really quick?

Thank you, and again thanks for trusting Concraft. Hope you have a great day!