Client Satisfaction Survey

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Just a note, roofers left some materials in the bushes. Otherwise very satisfied.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: We had one problem: The repair and painting was done so quickly and we had a leak the same day the painting was completed. They had to come back and re-caulk. We were then concerned that the water problem that caused the damage had not been solved. The original caulking was done in very cold weather, we are not 100% certain that the water problem was solved.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Recently Concraft performed a job at our condo in Riverwalk Condo Association in Auburn Hills. We appreciated the project manager Angelo's communications and the way those who worked on our unit were careful and neat in their work. Thank you.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: 10+ Thank you Concraft, especially to Marco, Tracy ( AAA) , Empire Doors, Window and Carpenters, Painters, Carpet Installation workmen. Beautiful Job.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Do not use as a reference, but 5/5

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: I couldn't be happier. Concraft was excellent and helped me get through a horrible experience. Everyone was wonderful.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Took to long to finalize the floor to get work started.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Most Positive 10+

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: I would have made it a 5 but that means perfect and as the saying goes... Only GOD is perfect. I will recommend you to friends and family. If there arises a personal need in my condo, I shall call on you ! Great Job - Many Thanks!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: We were impressed with all aspects of your workmanship. Feel free to use us as a reference.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Satisfied! :)

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Very professional staff - knowledgeable, on time for appointments, quality work. Would definitely recommend you. Thanks for the excellent service!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Everything was great - the customer service, the construction, the crew... fantastic! Thanks so much!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Second time using Concraft and both were excellent and quality services. Thanks Aneil.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: The carpet guy was late on Day 3 of the project. As a result, the project took 5 days instead of 4.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: We had to call to find out when you were coming back to complete the job. The lobby dried with streaks on the carpet, but was cleared the second time.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Special thanks to Joe - your team was outstanding and experienced. We would have had more damage, if not for your team. Your team was a pleasure to work with. The fact that you had contacts in the electrical and plumbing profession allowed us to quickly get our operation up and running. I would like to recognize the efforts of Ric White. His quick actions allowed us to minimize our damages when the secondary event (fire) occurred at our facility. I cannot thank you and your team enough for the support.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: I cannot say enough about your staff. This was a very stressful time, only made easier by your wonderful staff.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: 10+++

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: The best way to sum up the services given to my client one night is to say AWESOME! My insured's office was broken into in the middle of the night and property destroyed. We were not sure who we could get at that time of the night or what our options were. It only took one phone call to reach your office. Someone came out and work was done thru the night to secure the premises which gave my insured ease of mind. I want to take this time to thank you for a job well done!