Client Satisfaction Survey
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Michael D.Ann ArborReviewed on February 4th, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Just would like to that you for finishing my garage that was hit by a car. Though it was 6 months before it was completed, that was not your fault! Thank you again!
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Was our staff polite, courteous and helpful?
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Janet D.Rochester HillsReviewed on February 1st, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Ron, the carpenter and his helper Joe, were the best! Very Knowledgeable and thorough.
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Was our staff polite, courteous and helpful?
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Cora J.EastpointeReviewed on February 1st, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Your company was great. Your installers were good. Thank you for your service!
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Was our staff polite, courteous and helpful?
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Edwina A.Reviewed on February 1st, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment:
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Was our staff polite, courteous and helpful?
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April R.Shelby TownshipReviewed on January 31st, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: The crew and project manager were very professional and courteous. It was a pleasure to work with them.
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Was our staff polite, courteous and helpful?
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Laura H.Reviewed on January 25th, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment:
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Was our staff polite, courteous and helpful?
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Keith & Marlene S.ClarkstonReviewed on January 20th, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Excellent Crew - Exceptional work !!! Extremely Responsive ! So Appreciated !! 6+ :)!
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Was our staff polite, courteous and helpful?
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Bobbie P.SouthfieldReviewed on January 10th, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: It has been a great experience working with your staff.
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Was our staff polite, courteous and helpful?
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Barbara B.BellevilleReviewed on January 8th, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Thank you for the great job.
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Was our staff polite, courteous and helpful?
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James B.Reviewed on January 5th, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment:
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Was our staff polite, courteous and helpful?
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Greg B.Auburn HillsReviewed on January 3rd, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: No problems. Showed up as scheduled. Performed work. Great clean - up.
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Was our staff polite, courteous and helpful?
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SmithWashington TownshipReviewed on January 2nd, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Should not have workers use household restroom with out permission. Complete all work as agreed. One of our doors wanted painted. Our own paint was used for molding and a leak showed up under laundry room tub after they replaced the cabinet around it.
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Was our staff polite, courteous and helpful?
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Richard R.Rochester HillsReviewed on January 1st, 2013
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Prompt, Courteous, professional service!
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Was our staff polite, courteous and helpful?
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Thomas A.NorthvilleReviewed on December 28th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: My experience with Concraft was very positive. I would not hesitate to use their company again in the future!
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Was our staff polite, courteous and helpful?
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Linda R.New BostonReviewed on December 26th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Joe was easy to work with - very helpful.
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Was our staff polite, courteous and helpful?
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Jeff and Gayl A.Rochester HillsReviewed on December 22nd, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Excellent experience working with Concraft. Very professional and friendly!
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Was our staff polite, courteous and helpful?
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Marianne F.WarrenReviewed on December 17th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Tim, office staff and work crews: Thanks to all of you for your kindness and efficiency during this trying time in our lives, God Bless!
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Was our staff polite, courteous and helpful?
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Barbara T.Reviewed on December 15th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment:
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Was our staff polite, courteous and helpful?
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Susanna R.MetamoraReviewed on December 14th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: The only way you can improve is to find more gentleman like Joe, Jim and Sal if you can! They are wonderful to work with and their work is perfection! Thank you!
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Was our staff polite, courteous and helpful?
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Evelyn P.Reviewed on December 14th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment:
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Was our staff polite, courteous and helpful?
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Shane F.West BloomfieldReviewed on December 1st, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Very nice staff. Very knowledgeable.
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Was our staff polite, courteous and helpful?
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Alan and Joanne A.MacombReviewed on November 30th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: They were great - came out right away and had our roof fixed and done in a few days.
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Was our staff polite, courteous and helpful?
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Jeff & Margie C.MacombReviewed on November 29th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Great Job - This was a very easy process thanks to Concraft.
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Was our staff polite, courteous and helpful?
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Vinayak S.Rochester HillsReviewed on November 28th, 2012
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Was our staff polite, courteous and helpful?
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Do you feel we sufficiently communicated with you?
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Was our staff on time for scheduled appointment?
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How likely are you to recommend us to your friends and family
Comment: Concraft guys did a really great job!
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Was our staff polite, courteous and helpful?
















