Client Satisfaction Survey

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

Keep up the good work! Jim, Steve, and Al wanted to make sure I was satisfied with their work. Jason kept me posted on all the steps.

Best around!! Very professional staff!!

Steve was very attentive to my concerns and requests. Painter performed excellently - very top end looking finish.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: The guys were always neat and friendly and wonderful at customer service, which is very important to me. I thank you for a great job and excellent customer service.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Garrett was very nice and always answered our questions.

All the guys worked well on our home. They were all wonderful

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Went out of the way to get me a sink for my bathroom.

Mark Dubey has been so efficient and thoughtful. Also grateful for Bob Majewski and Joe Gimpert

Steve Stothers has been very patient to explain and answer any questions we have.

I was very impressed with the company making sure they were communicating with me, the homeowner.

Just a short note to thank you personally for the great service I received from you and your company. You and your service people were very professional and very neat on site. Everything that could be done, was done to accommodate us as homeowners in repairing the damage to our home. Thank you very much. Be assured I will recommend the services of your company in the future. In fact, I just did to my step–daughter in Grosse Pointe Farms, who also had damage to her home. With best wishes for continued success in business."

I just wanted to thank you people. Ron, Tom and David did perfect work; Joe was right. They are good!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: The clean up crew was awesome and friendly, the time it took was the worst part.

Steve is a treasure to work with.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

Sal did a fantastic job painting and making sure that any dust from sanding was contained.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

You got us through our rebuilding with our sanity pretty much intact.Thanks for everything!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Was happy with the professional job

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: I am so happy to say that Concraft delivered as promised and far exceeded my expectations. The staff was conscientious and very considerate of my situation ... a rare quality these days.

Very Kind!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: I think all employees were professional. I think a phone call if running late would be courteous.

Were prompt courteous. Did a good job with the door installation and painting.