Client Satisfaction Survey

I wasn't happy with the restoration time it took to complete my condo after a fire. I am pleased with the outcome. The guys were very nice and they made sure I was satisfied with everything.

Very Polite. Explained their process. Cleaned up when done.

Tyler, Mark, Phil, and Ella were wonderful!

When I requested the the worker tear down the old siding gently so I could re-use it to do my garage myself they had no problem in doing that for me. That allowed me to save hundreds of dollars. Thank you for a great job!

Everyone was really nice. They did a great job. We appreciate all they did.

Kyle was very helpful and accommodating.

Congratulations Concraft management for the planning and completing of the repairs to our house and especially for having in your employ, Tom. He is truly and artisan of carpentry, plaster and paint.

Mike Gross did an excellent job of coordinating from start to finish. Also Sal was extremely helpful in completing the project

Mark Dubey was very helpful in making the needed changes to our work orders and work needed. Thank you!

Everyone at Concraft was excellent. All had positive attitude and willing to do whatever for us. They worked with the insurance company, we didn't have to get involved. The workers were considerate of my wife's breathing problems. We can not say enough how great everyone was. Extremely satisfied!

Steve Stothers is a responsible project manager. He took over the project from Matt and ran it extremely well by communicating with us timely and coordinating with flooring, painters, carpenters, and duct work guys. We are very happy with the new floor!

All the workers were very friendly, clean, efficient, and considerate.

Concraft is one of our and our Client’s chosen vendors because they consistently deliver a quality product. The company is a forerunner in implementing advanced technology to track, communicate and effectively deliver excellent service.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

Our agency and our clients are very pleased with the service we receive from Concraft Incorporated. They are competitive, timely, and very trustworthy. They always treat our clients exceptionally well, and keep our agency continuously informed of what is going on with all the jobs we send them

Garrett and Carli were in charge of packing and photographing all of our personal property, they made our experience a great one! Well done

Great and knowledgeable staff, easy to deal with.

Appreciated the timely fashion our repair was completed.

This entire company throughout our whole repair has been fantastic! They bent over backwards and went above and beyond! Your customer service is the best I've dealt with so keep that up! It make you stand apart from the rest.

The project manager did a great job organizing the repairs and constantly kept me up to date. I was very impressed. Thanks for great service!

Everyone did a very good job and I was especially happy with the clean-up at the end. Keep doing what you're doing.

All the guys sent here were a pleasure! Very competent crew! Best company we have dealt with - perfection!