Client Satisfaction Survey

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Took the time to find a specific shingle we wanted.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: The carpet cleaning person really knew what he was doing and did a wonderful job cleaning my bedroom carpet.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: All people involved were very professional & helpful.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: So far Steve and Damien have been jewels!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: All of your employees were very courteous. My only complaint was that the employee that replaced the ceiling tiles in the basement was also suppose to redo the floor moldings in the kitchen, but he wasn't told that. So another appointment had to be made for that. It was taken care of promptly the following week. Thank you. I was pretty picky but he worked at the molding until I was satisfied.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: The men that came out for our project were exceptional. I'd like your company to know what a very professional and caring job the Bob Majewski did for us. He stayed in touch with me during all phases of the project, and I felt very confident in his oversight of the work. We would certainly recommend Bob and Concraft to anyone who has construction projects they were considering. Again, thanks to all of the Concraft team.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Make sure items are stored all together so items do not get forgotten about upon delivery :)

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Everyone at Concraft was efficient and timely.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Excellent timely job! Good People!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Thank you to Joe. Very pleased with the work and the guys he sent out. Good job.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Professional and generally good work. Improvements needed on cleaning after job completion. They always tried to accommodate our needs. Thank you!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Wonderful workers, timely, professional. My house looks great.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: This review is for the work done so far, there's more work to be done.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Very fine job. I would highly recommend you to anyone needing your professional services. Thank you!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Service was excellent! All of the guys were a pleasure to work with!

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: Concraft does an excellent job of being responsive to the customers needs. They provide quality service. Everyone involved should be highly commended for a job well done. Thank you.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment:

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: I would like to thank the water extraction team that I worked with during one of the most devastating days/nights of my life. I came home to a broken water pipe that flooded my first floor and basement of my condo, how devastating! My property management company called in your team and they were there in what seemed like seconds. When they arrived, they politely and professionally introduced themselves, (Tyler, Terrance and Tim). You could see that they were expecting devastated homeowners and they were ready to get the job done in a very professional manner. After they assessed the situation and the personalities of the customers (me, my sister and my mom), there was a comforting change. What you need to know, is my family has a positive out look on life and we believe attitude is half the battle, so that night during the water extraction my family was laughing and joking, it makes the work easier. The guys picked up on this and responded appropriately. The team and my family worked endlessly for the next 7 hours. By the time the team was leaving at 5:30am, I felt like they were my older brothers looking out for their little sister. I would like to compliment and THANK Tyler, Terrance and Tim for making one of the worst days of my life a positive event! Without their knowledge, hard work and great personalities this even could have been horrifying.

• Was our staff polite, courteous and helpful?
• Do you feel we sufficiently communicated with you?
• Was our staff on time for scheduled appointment?
• How likely are you to recommend us to your friends and family

Comment: