Client Satisfaction Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.97

1106 Reviews

95%

Dan B.

Reviewed on January 30th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Jeff T.
Northville

Reviewed on January 19th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Tyler managed the project and provided ongoing advice that was extremely helpful. I'm a novice and his staff (e.g. Sam, carpenters, floor installers) were very professional and did a superb installation job. Tyler also did full installation of my closet doors (after Concraft painted them) - went the extra yard for excellent customer service and experience.
Ed L.

Reviewed on January 15th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Chris and Patty R.
Sterling Heights

Reviewed on January 15th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Chris and his helper did an amazing job of clean up. Tyler and Bob were efficient and gave good explanations. Bonnie worked magic on the wallpaper. Mike has been awesome, always on top of communications / delivery dates / installation. All work has been superior quality. From start to finish, any minor issues were promptly addressed and completed.
Joan and Mike H.
Commerce Township, MI

Reviewed on January 12th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: The experience with Concraft was exceptional. Our PM, Mike Gross, did everything within his power to ensure that the restoration went smoothly. Mike went over and above in order to facilitate a normal return to our home. He helped in making a miserable experience so much better! All of the subcontractors did an outstanding job as well!
Julie B.
West Bloomfield

Reviewed on January 12th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Tyler and Bob have been great to work with. Also, Tracy. Excellent service, thank you!
Kevin B.
Howell

Reviewed on January 12th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Chris Becker was very professional and did a great job!
Rich and Valorie R.
Clarkston

Reviewed on January 7th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Very accommodating and helpful.
Joan and C.
Macomb

Reviewed on January 5th, 2017
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Al, Jim and Ron all did great work. All were efficient, friendly and professional.
Dave and Josette L.

Reviewed on December 26th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Mike Gross - Excellent service and communication.
Joe Gimpert - Was at the house immediately and helped stop the water damage, great response.
Very good service and friendly staff. Good experience in a difficult situation.
Doug H.

Reviewed on December 4th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Genie A.
Novi

Reviewed on December 3rd, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Concraft arrived within 2 hours of my call and began mitigation services which immediately put me at ease. The check-ins that followed proved a high level of care and professionalism.
Freedom Village A.
Farmington Hills

Reviewed on November 6th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Finished work early
Jerry W.
Auburn Hills

Reviewed on October 20th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: More than happy with Concraft. Luay and all the workers, no matter what they were doing, were very professional, clean, pleasant and overall very good at what they did. Very happy with the work!
Leanne C.
Ortonville

Reviewed on October 19th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everything went very well on my new bathroom. Mike was very customer friendly. Harvey and Tom the painter were very special. They did a lovely job and were very neat.
Thomas and M.
Oakland

Reviewed on October 18th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everyone was good to work with.
Gary and Karen P.
Grosse Pointe Woods

Reviewed on October 14th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Joe Gifford had a crew onsite within an hour of our call to him. Remediation was done great!
William B.

Reviewed on September 30th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Jennifer T.
Grosse Pointe Farms

Reviewed on September 7th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Tom & Jim were always prompt, cheerful and hardworking.
Brian F.

Reviewed on September 6th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Shelley W.

Reviewed on September 6th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
John S.
Clinton Township, MI

Reviewed on August 22nd, 2016

Harvey and the plumber were very helpful. Your Project Manager was prompt and addressed all my concerns. Your crew did a very good job on my house.
Tony V.
Westland , MI

Reviewed on August 21st, 2016

Everyone was courteous, helpful, and professional. This is the THIRD time I have used Concraft and each time has been great!
Grant G.
Grosse Pointe Woods

Reviewed on August 19th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Joe G. was extremely responsive and helpful.
Amos J.

Reviewed on August 11th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:

4.97 out of 5 ( 1106 Reviews )

Our Partners

Service Area

Concraft offers 24-hour emergency services to make sure you can recover from property, fire & water quickly and safely in the Southeast Michigan area.

Our Service Area Includes

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