Client Satisfaction Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.97

1106 Reviews

95%

Thomas and M.
Oakland

Reviewed on October 18th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everyone was good to work with.
Gary and Karen P.
Grosse Pointe Woods

Reviewed on October 14th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Joe Gifford had a crew onsite within an hour of our call to him. Remediation was done great!
William B.

Reviewed on September 30th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Jennifer T.
Grosse Pointe Farms

Reviewed on September 7th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Tom & Jim were always prompt, cheerful and hardworking.
Brian F.

Reviewed on September 6th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Shelley W.

Reviewed on September 6th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
John S.
Clinton Township, MI

Reviewed on August 22nd, 2016

Harvey and the plumber were very helpful. Your Project Manager was prompt and addressed all my concerns. Your crew did a very good job on my house.
Tony V.
Westland , MI

Reviewed on August 21st, 2016

Everyone was courteous, helpful, and professional. This is the THIRD time I have used Concraft and each time has been great!
Grant G.
Grosse Pointe Woods

Reviewed on August 19th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Joe G. was extremely responsive and helpful.
Amos J.

Reviewed on August 11th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Frank S.

Reviewed on July 24th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Dennis and Susan J.
Bloomfield Township, MI

Reviewed on July 21st, 2016

Phone calls were answered in a timely manner and the clean up crew was great!
Resa S.
Trenton

Reviewed on June 22nd, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I cannot say enough how wonderful, professional, and clean (runners etc.) that Nick and Fernando were while cleaning up the water loss. Tyler was great and so was Tracy. Very helpful, quick and made me feel confident that everything would be fixed correctly and it was! Shared Concraft's business cards with other co-owners and tenants that are having problems with their units. Can't say it enough, extremely happy!
Kimberly S.

Reviewed on June 20th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Rick B.

Reviewed on June 20th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Doug and Jane L.
Rochester Hills

Reviewed on June 16th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: When we strive to meet our core values (or exceed them) this is the type of outcome we get! Control what we can control and good things happen!
Eve B.
Plymouth , MI

Reviewed on June 14th, 2016

They introduced themselves in a casual, friendly, comfortable way. They smiled when I talked or asked a question. I felt very comfortable with them here. My suggestion would be to give them all a raise and keep hiring people just like them.
Donald and Harriet V.
Rochester Hills

Reviewed on June 10th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Thank you for your good work!
Judy G.
Farmington Hills

Reviewed on June 9th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Chris and his partner did a great job at my home. They worked their butts off and I really appreciated how hard they worked.
Kathryn F.
Royal Oak , MI

Reviewed on June 6th, 2016

Sal and Harvey were friendly, fast, and efficient :)
Chris M.

Reviewed on June 1st, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Phyllis K.

Reviewed on June 1st, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Romeo L.

Reviewed on May 31st, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Jane L.
Rochester Hills

Reviewed on May 22nd, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Joe, Tyler and Nick have all been great in getting the mitigation part of our claim taken care of. Jason has been most helpful and keeps us posted of the next phase. Elizabeth has been so patient when I call in with questions!

4.97 out of 5 ( 1106 Reviews )

Our Partners

Service Area

Concraft offers 24-hour emergency services to make sure you can recover from property, fire & water quickly and safely in the Southeast Michigan area.

Our Service Area Includes

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