Client Satisfaction Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.97

1106 Reviews

95%

Jerry
Waterford

Reviewed on April 6th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Absolute praise to the crews who have been out here working doing mold remediation.
Rita B.
Northville, MI

Reviewed on April 1st, 2016

Everyone was excellent on this job! Thank you for making an unpleasant experience much more bearable.
Joe and Barbara Z.
Clinton Township, MI

Reviewed on March 30th, 2016

We were very pleased with all the workmanship.
Robert B.
West Bloomfield, MI

Reviewed on March 28th, 2016

Follow up and Communication was great!
George T.

Reviewed on March 28th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Esther B.
Livonia

Reviewed on March 11th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Was always there for any concerns we had, they were great!
Chris W.
Troy, MI

Reviewed on March 6th, 2016

Very Good Service!
David K.
New Hudson

Reviewed on February 22nd, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Thank you to Concraft. Harvey did an excellent job and was very professional and courteous. Very happy with the job he did. Prompt and helpful.
John B.
Plymouth

Reviewed on February 19th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Liz did a great job!! The techs were on time and pro's!
Paul E.
Northville

Reviewed on February 19th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: It's been great working with you and on behalf of Metro Group and the Links of Northville, thank you for doing such a good job, give your guys a Atta Boy for us!
Tim O.
Clarkston

Reviewed on February 17th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Tyler and the technicians were awesome!
Joann A.
Sterling Heights

Reviewed on February 5th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I liked the work that you did. You were efficient, quick and cleaned up behind all the work. Thank you.
Jenny P.
Novi

Reviewed on February 3rd, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: My father had work done last year which I organized for him. When I did this remodel of a bathroom - I went right to you.
Grace T.
Wyandotte

Reviewed on February 1st, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I was totally "stressed out" due to overhead condo flooding into mine. Joe and the crew made the stress go away by assuring me "all would be taken care of, no problem". And it was! Great crew what worked well together.
Nadine B.
Milford

Reviewed on January 23rd, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: They were all very special and perfect.
Robert T.

Reviewed on January 11th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
United Methodist Church of L.

Reviewed on January 7th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Joe and Barbara Z.
Clinton Township

Reviewed on January 6th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: We were very pleased with the mitigation services. No issues.
Martin and Karen M.

Reviewed on January 4th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
MaryAnn B.

Reviewed on December 23rd, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Alice W.
Davison

Reviewed on December 17th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Painter and flooring installers were very good. Scheduling could be better, shouldn't take a month or better to lay a small dining room and kitchen floors.
Richard B.
Bloomfield Hills

Reviewed on December 11th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Tyler was great!
Matthew V.
Saint Clair Shores

Reviewed on December 5th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Very polite.
Gary and Karen P.
Grosse Pointe Woods

Reviewed on December 4th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I am an acquaintance of Joe Gifford. I remembered that he worked for a remediation company so I called him. Within 1-2 hours he was on site with crew taking care of our house. He's been fantastic! We were very happy with the service so far and look forward to working with Bob during the re-construction.
Z

Reviewed on November 12th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I cannot say enough nice things about the completed repairs and how happy I am with Concraft!

4.97 out of 5 ( 1106 Reviews )

Our Partners

Service Area

Concraft offers 24-hour emergency services to make sure you can recover from property, fire & water quickly and safely in the Southeast Michigan area.

Our Service Area Includes

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