Client Satisfaction Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.97

1106 Reviews

95%

Andre and Laura A.
Bloomfield Hills

Reviewed on June 1st, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: We were very pleased with the repairs done to our ceiling and painting. The floors were done by a different company that you guys use - the floors are done nice, but not sure I would recommend the flooring company.
Sue S.
Clinton Township

Reviewed on June 1st, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Just wanted to take the time to thank you for your quick repair services. Our business proprietor was very pleased with your services and will certainly keep Concraft in mind for any and all future required services. I am on of many commercial service customer representatives here at Lucido's Insurance Agency and know that we can always count on Concraft to "step up to the plate" when needed.
Gayle B.
Washington Township

Reviewed on May 28th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Mike and Tom both told me that they would be back to re-do the painting project in my shower because they didn't like it, before I even had to comment. I felt that was evidence that they take pride in their work.
Jenny P.
Novi

Reviewed on May 27th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: My parents used Concraft for mold and restoration of their home which I was in charge of. The day we finished there, my dishwasher broke and I had all the numbers to call. Your crew was there in an hour!! They knew me and I knew them. It was a pleasure to work with all of them.
Rosemary S.
Sterling Heights

Reviewed on May 12th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everyone that I had contact with was great and comforting throughout stressful times.
R. Q.

Reviewed on May 8th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Antonia G.
Beverly Hills

Reviewed on May 2nd, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Joe Gimpert was just outstanding! Totally helpful and knowledgeable. All good!
Mari S.
Riverview

Reviewed on April 29th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everyone was wonderful!
Marsha A.
Romeo

Reviewed on April 27th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Every contact was courteous, informative about process and professional.
Mary B.
Lake Orion

Reviewed on April 26th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Joe Gimpert was fabulous! It was a pleasure working with him. Damien Lipe was also part of the project and was very easy to work with. You need more advertising, we were LUCKY yo find you!
Kurt K.
Grosse Isle

Reviewed on April 21st, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I was on vacation when Concraft was on the premises - but my kids reported that you did a great job.
Herrman

Reviewed on April 13th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Casimer G.

Reviewed on April 3rd, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Tonya L.
Oxford

Reviewed on April 2nd, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everything was great! I would have loved to use you guys for my repairs also but it took too long to get an estimate from you.
Phil H.

Reviewed on March 30th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
William W.
Rochester Hills

Reviewed on March 30th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Mike Gross did an excellent job scheduling and managing all parts of the project. He always kept us informed and personally took care of all our questions or needs. Clarence Odom - Great attitude and he had a personal interest in doing a great job for us.
Jillyn S.

Reviewed on March 30th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Carol F.

Reviewed on March 22nd, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
George P.
Novi

Reviewed on March 20th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Mike was very good to work with and informed me on everything. Great guy to work with. Sal was very helpful, tile guy did a great job too. Only problem was the dry wall (original) person who didn't show 2 times so Mike brought in the Concraft guys.
Carol S.
Ann Arbor

Reviewed on March 11th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: All that worked on my project were great!
David & Betsy M.
Rochester

Reviewed on February 28th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Scheduled and appointments were very flexible and accommodating ( Angelo)
Anthony and J.
Shelby Township

Reviewed on February 12th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Each and every one of the employees that were in and out of our home went above and beyond what was expected of them. They all seemed very trustworthy.
X

Reviewed on February 7th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I love Concraft. Room looks awesome. Ron and Jim are the best! Thank you
Sarva M.
Rochester

Reviewed on January 24th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: everyone worked on this project - were through professionals and did a fine job to my satisfaction. I wish everyone at Concraft the very best.
Roger H.

Reviewed on December 24th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:

4.97 out of 5 ( 1106 Reviews )

Our Partners

Service Area

Concraft offers 24-hour emergency services to make sure you can recover from property, fire & water quickly and safely in the Southeast Michigan area.

Our Service Area Includes

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