Client Satisfaction Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.97

1106 Reviews

95%

Grace T.
Wyandotte

Reviewed on February 1st, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I was totally "stressed out" due to overhead condo flooding into mine. Joe and the crew made the stress go away by assuring me "all would be taken care of, no problem". And it was! Great crew what worked well together.
Nadine B.
Milford

Reviewed on January 23rd, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: They were all very special and perfect.
Robert T.

Reviewed on January 11th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
United Methodist Church of L.

Reviewed on January 7th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Joe and Barbara Z.
Clinton Township

Reviewed on January 6th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: We were very pleased with the mitigation services. No issues.
Martin and Karen M.

Reviewed on January 4th, 2016
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
MaryAnn B.

Reviewed on December 23rd, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Alice W.
Davison

Reviewed on December 17th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Painter and flooring installers were very good. Scheduling could be better, shouldn't take a month or better to lay a small dining room and kitchen floors.
Richard B.
Bloomfield Hills

Reviewed on December 11th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Tyler was great!
Matthew V.
Saint Clair Shores

Reviewed on December 5th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Very polite.
Gary and Karen P.
Grosse Pointe Woods

Reviewed on December 4th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I am an acquaintance of Joe Gifford. I remembered that he worked for a remediation company so I called him. Within 1-2 hours he was on site with crew taking care of our house. He's been fantastic! We were very happy with the service so far and look forward to working with Bob during the re-construction.
Z

Reviewed on November 12th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I cannot say enough nice things about the completed repairs and how happy I am with Concraft!
Nadine B.
Milford

Reviewed on November 9th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everyone was great!
Sandra N.
Franklin

Reviewed on November 1st, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: You made a catastrophe much easier. Thank you.
Melanie L.
Warren

Reviewed on October 26th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Mike, Sal, Harvey and all the other staff went out of their way to make sure I was happy with my new kitchen. Keep up the good work!
Don and Barbara M.
Canton

Reviewed on October 26th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Luay Shino is an excellent project manager and his crew was skilled and courteous. The crew that did the initial cleanup was also outstanding.
Burton Z.
Oak Park

Reviewed on October 4th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: The planning, repairing and painting were absolutely first class and professional! Everything was done properly.
Sandy M.
Troy

Reviewed on September 15th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Jenson and Justin/Josh made the unfortunate experience much better and explained the process clearly. Elizabeth was very helpful and knowledgeable.
T & W Tool and D.

Reviewed on September 9th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Billie T.
Oxford

Reviewed on September 5th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I appreciated Jason's direct and straightforward manner. He was very upfront and helpful.
Martin M.
Troy

Reviewed on September 4th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: The gentleman who first arrived for the water mitigation was fabulous. I think his name was Johnson, I sent him a gift card & I hope her received it! - I would like to know if he received it or not. Thank you !
Joann E.
Canton

Reviewed on August 31st, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Damian and Mariah helped during such a difficult time, even when it was very late!
Houling D.

Reviewed on August 25th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Louis C.

Reviewed on August 25th, 2015
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:

4.97 out of 5 ( 1106 Reviews )

Our Partners

Service Area

Concraft offers 24-hour emergency services to make sure you can recover from property, fire & water quickly and safely in the Southeast Michigan area.

Our Service Area Includes

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