Client Satisfaction Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews

4.97

1106 Reviews

95%

Timothy & Patricia D.
Bloomfield Hills

Reviewed on July 1st, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everyone at Concraft was efficient and timely.
Grace S.
Bloomfield Hills

Reviewed on June 4th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Excellent timely job! Good People!
Janet G.

Reviewed on May 15th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Thank you to Joe. Very pleased with the work and the guys he sent out. Good job.
Dawn H.

Reviewed on May 9th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
John and Kathleen L.
Clarkston

Reviewed on May 4th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Professional and generally good work. Improvements needed on cleaning after job completion. They always tried to accommodate our needs. Thank you!
Rod and Maggie R.
Southfield

Reviewed on April 24th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Wonderful workers, timely, professional. My house looks great.
Jane S.
Warren

Reviewed on April 17th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: This review is for the work done so far, there's more work to be done.
Robert P.
Grand Blanc

Reviewed on April 4th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Very fine job. I would highly recommend you to anyone needing your professional services. Thank you!
Stevenson

Reviewed on April 4th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Kathleen G.

Reviewed on March 22nd, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Shawn G.

Reviewed on March 18th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Pam P.
Beverly Hills

Reviewed on March 13th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Service was excellent! All of the guys were a pleasure to work with!
Robert P.
Grand Blanc

Reviewed on March 6th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Concraft does an excellent job of being responsive to the customers needs. They provide quality service. Everyone involved should be highly commended for a job well done. Thank you.
Melissa P.

Reviewed on March 4th, 2014
Martha R.

Reviewed on March 4th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Deborah T.
Dearborn Heights

Reviewed on February 27th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: I would like to thank the water extraction team that I worked with during one of the most devastating days/nights of my life. I came home to a broken water pipe that flooded my first floor and basement of my condo, how devastating! My property management company called in your team and they were there in what seemed like seconds. When they arrived, they politely and professionally introduced themselves, (Tyler, Terrance and Tim). You could see that they were expecting devastated homeowners and they were ready to get the job done in a very professional manner. After they assessed the situation and the personalities of the customers (me, my sister and my mom), there was a comforting change. What you need to know, is my family has a positive out look on life and we believe attitude is half the battle, so that night during the water extraction my family was laughing and joking, it makes the work easier. The guys picked up on this and responded appropriately. The team and my family worked endlessly for the next 7 hours. By the time the team was leaving at 5:30am, I felt like they were my older brothers looking out for their little sister. I would like to compliment and THANK Tyler, Terrance and Tim for making one of the worst days of my life a positive event! Without their knowledge, hard work and great personalities this even could have been horrifying.
Frishcosy

Reviewed on February 26th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Rene M.
Commerce Township

Reviewed on February 19th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: It was great to know that the carpet that was ordered was made right since it was the wrong length. I can not say a negative comment about each person who came to fix our problem. Kudos to hiring a staff ( and working with the right contractors) who are pleased to help and make things right.
Rimondo C.
Saint Clair Shores

Reviewed on February 18th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Thank you to your employees for all their hard work and attention to detail during this unfortunate occurrence.
Lifepointe C.

Reviewed on February 13th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:
Sarah/Michael K.
Warren

Reviewed on February 7th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Everyone involved in our basement repair was fantastic. We can no say enough great things about our experience with you company and your employees
Fearn S.
Detroit

Reviewed on January 30th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Damien Lipe, Project Manager, was very considerate of my renter. Being ill throughout the time of the renovation, he had to convey most of the progress and concerns to the renters designated person. He kept me, as a homeowner, well informed, always got my approval when decisions needed to be made. He and his team were very considerate of my home.
Robert D.
Grosse Pointe Woods

Reviewed on January 25th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment: Congratulations Concraft management for the planning and completing the repairs to our house and especially for having your employee, Mr. Thomas Gauthier. He is truly an artisan of carpentry, plaster and paint.
Joseph B.

Reviewed on January 17th, 2014
- Was our staff polite, courteous and helpful?
- Do you feel we sufficiently communicated with you?
- Was our staff on time for scheduled appointment?
- How likely are you to recommend us to your friends and family
Comment:

4.97 out of 5 ( 1106 Reviews )

Our Partners

Service Area

Concraft offers 24-hour emergency services to make sure you can recover from property, fire & water quickly and safely in the Southeast Michigan area.

Our Service Area Includes

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