Client Satisfaction Survey
- Reviewed By: Jay A.
- Location:
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This review was copy/pasted from:
- Original Review Link: https://g.co/kgs/zS7nxbQ
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Comment:
The delivery of the kitchen cabinets that I ordered from Concraft were scheduled for delivery to my home at noon on May 12th. Greg arrived at 12:01, and apologized for being so late. He explained that he had stopped to save a bus load of blind school children, whose bus was on fire and hanging off of an overpass, teetering and about to fall 50 feet to the road below. Greg was able to hold the bus in place with one hand, and calmly directed the poor frightened children to the rear exit, where they could safely leave the yellow death trap. Greg was delayed by the first responders, who arrived after Greg had saved the children and extinguished the flames, having the forethought earlier that day to pack a fire extinguisher into his delivery truck. Apparently they would not let him leave til they had all shaken his hand in thanks. I brushed the remaining soot off of Greg’s shirt, and was amazed as he went right to work, unloading the dozen or so cabinet boxes from his truck…all the while ignoring my offer of help…refusing even my offer of a bottle of water. “Not until the job is done”, he replied, politely brushing aside my extended hand.
As Greg was wrapping up, he received a phone call from Sir Paul McCartney, asking Greg to join his band for an upcoming tour, as one of his band members had injured his hand, and would be unable to play. Greg never hesitated, “ my first duty is to Concraft and our customers, I have no time for fun and games”.
As I tried to wrap my mind around this display of loyalty, Greg noticed that one of the tires on my Jeep was 2 lbs under the recommended pressure level. Without asking, Greg pulled a compressor from his truck and prevented a potentially deadly accident, by inflating the at risk tire to its proper PSI.
Greg had just finished unloading the hundred or so cabinets when he received a text from my hero, Chuck Norris. As I listened in amazement, Greg explained that he had once trained Chuck, but had left that job to work for Concraft. “I am the only person that Chuck could not defeat, but I have no time to teach him all my methods.
With the thousands of cabinets safely stored in my garage, Greg swept my driveway, thanked me for being a customer, and apologized again for arriving so late.
As Greg drove away, obeying the 25 mile speed limit, I realized that I may never see that level of dedication again. And had my wife been home and met Greg, I would likely be a divorced man today.
Concraft is indeed in good hands with Greg around. -
Overall Rating
